We plan to be your long term partner and continually improve your theme. After we have launched your site, come back to us any time you have creative support needs — a new block or feature, modifying or redesigning an existing block or element, changing colors/fonts/spacing, etc.
We try to respond and complete small changes within a day or two of your request. Larger changes, especially those that require design mockups and revisions, could take anywhere from a few days to couple of weeks, depending on complexity and scheduling.
All support requests will receive a fixed price estimate, and we will start the work once you approve the estimate. There will be no surprise invoices at the end of the month!
For smaller changes, I recommend checking with your technical support partner first (NerdPress, iMark Interactive, SiteCare) as it might be included in your service plan.
Cultivate Care
Cultivate Care is our proactive approach to improving your theme. With every major WordPress release (typically 2–3 times per year), we’ll compile a list of all recommended improvements with à la carte pricing. You can select just the features you want, knowing exactly what they’ll cost, and we’ll implement those updates on your site.